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Accessibility Statement

Last updated: January 1, 2025

Our Commitment

West Niagara Cleaning is committed to ensuring that our website is accessible to all visitors, including individuals with disabilities. We strive to provide a positive experience for all users and are continually working to improve the accessibility and usability of our website.

Standards

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments.

We also aim to comply with the Accessibility for Ontarians with Disabilities Act (AODA) and its Integrated Accessibility Standards Regulation (IASR), which requires organizations in Ontario to make their websites and web content accessible.

What We Are Doing

To help ensure accessibility, we have taken the following steps:

  • Using clear and simple language throughout our website
  • Providing sufficient color contrast for text and interactive elements
  • Ensuring all images have descriptive alternative text
  • Making our website navigable using a keyboard
  • Using semantic HTML to ensure proper structure and navigation
  • Designing responsive layouts that work on various devices and screen sizes
  • Ensuring form fields have clear labels and error messages
  • Testing our website with screen readers and assistive technologies

Known Limitations

While we strive for full accessibility, some content on our website may not yet be fully accessible. We are actively working to identify and resolve any accessibility barriers. Known areas for improvement include:

  • Some older content may not yet meet all WCAG 2.1 AA criteria
  • Third-party content or tools may have their own accessibility limitations

Alternative Ways to Reach Us

If you have difficulty accessing any content on our website, we are happy to assist you through alternative means:

Our team can help you with booking a cleaning, getting a quote, or accessing any information available on our website.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 2 business days and to resolve any issues as quickly as possible.

Continuous Improvement

West Niagara Cleaning is committed to continually improving the accessibility of our website. We regularly review our content and functionality to ensure we are meeting the needs of all our visitors and complying with applicable Ontario and Canadian accessibility standards.